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Because the app doesn't reveal their destination until they reach your home, uber phoenix airport and Lyft drivers frequently cancel once they are there. The majority of the time, drivers either don't want to go that far and then wait two hours before getting paid to come back, or they are unavailable for that long. When they cancel your ticket three times in a row and charge you $5 each time, you can miss your flight as a result. The next week, you attempt to get in touch with Uber or Lyft to get a refund, but they don't even have a phone number. Another thing to keep in mind is that Uber and Lyft drivers are never questioned, so you may get a stalker, a tiny car with little place for legs, or a melancholy person whining about his life. Additionally, Uber and Lyft do not educate their drivers, and most passengers find the airport to be rather complicated, so they frequently have no clue where to go. Shared ride services will attempt to pick you up an hour or two sooner, b